This report presents the findings of a case study conducted in Tamale, Ghana in 2004, which
examined participatory action research as a method of increasing the reach and relevance of ICTs in local development. The Centre for Information Technology Research and Development
(CITRED) was the telecentre hosting this research and four of its staff were active participants,
organizing and supporting four small groups, each undertaking an action research project on a different theme. The four groups were, respectively, out-of-school youth, farmers, microentrepreneurs, and women in the final year of professional training in teaching, nursing or business studies. The research examined the experiences of these groups, the value and potential replicability of the process, and the implications of findings for the planning and activities of CITRED and other African telecentres.